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GREENSBORO--A hotel that Greensboro Police say was the source of 4,000 calls for service since 1990 is now shut down.

Officers say the Greensboro Inn was a haven for criminal activity, drug sales and prostitution.

Hotel owners say they knew it needed to close and now they have big plans to improve the area.

“We were aware of the issues and we cooperated with the city but there's only so much you can do,” said Shazia Khan, the owner's daughter.

Khan says they tried to change things, but many times their hands were tied.

“There's only so many people that you can turn down. We hope that when people rent a room they were coming to sleep but you can't control what's happening behind closed doors,” Khan said.

Police say behind those doors, there was criminal activity, at least one call for service a day from the business.

“Anytime we look at a place that generates repeated calls, we consider that a place that prevents us from going out through out the rest of our district and trying to prevent crime in other places as well,” said Capt. Brian James.

The owners say that's not how they want this property to be known or remembered and in fact, the hotel closing gives them the opportunity to change it into something better.

“I can envision retail shops, boutiques, some franchised restaurants maybe even a Starbucks,” said Khan.

She says she's excited about the future of this property and hopes others will be too.