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Kimberly Thrower disappeared in April of 2004 while waiting at her school bus stop near her Laurinburg home. The Scotland County teenager never made it to school that day. Her case is now getting a second look from investigators as family members hold out hope for answers.

Kimberly's parents still hold back tears as they look through pictures of their missing daughter. Kimberly's mom, Doris remembers the morning of April 29 like it was yesterday.

"She went on out to the bus stop and I heard the bus when it slowed down, but I looked out the door and I didn't think she got on it," said Doris Thrower. "I called her name and I didn't hear her. I figured she got on the bus."

But, investigators say the 16-year old never made it on the bus. A neighbor told the family they saw a man put his arm around Kimberly that morning, and the two headed off into the woods.

"I know she did not runaway from home because she woke me up that morning and a girl that's gonna wake up a parent is not packing clothes leaving," said Thrower.

Investigators say there's been no sign of Kimberly and few tips. "In Kimberly's case, trying to get investigators to take a fresh look at it and maybe go back an start all over again is usually what helps the cases the most," said Monica Caison with the Cue Center for Missing Persons.

The Scotland County Sheriff's Office is now taking a second look at the case, something the Caison says often helps. "When a significant amount of time goes by, obviously kids do runaway and sometimes they are found years later, but more times than not maybe the case was misdiagnosed at the beginning," she said.

Meanwhile, Kimberly's parents hold out hope. They say someone knows something and they hope they come forward in their search for their daughter. "I haven't given up," said Thrower. "I'll never give up looking for her."